Effective Date: August 29, 2026
Last Updated: August 29, 2026
This Privacy Policy explains how Red State BBQ ("Red State BBQ," "we," "us," or "our") collects, uses, discloses, and protects information when you visit or make a purchase from shop.redstatebbq.com (the "Site"), including any related mobile-friendly ordering pages.
By using the Site, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use the Site.
1. Who We Are
Red State BBQ is a Kentucky-based restaurant and catering business (redstatebbq.com) that also sells bottled sauces, merchandise, and limited-edition product drops through shop.redstatebbq.com.
Business address: 4020 Georgetown Rd, Lexington, KY 40511
Contact email: info@redstatebbq.com
Phone: (859) 212-3153
2. Information We Collect
a) Information you give us directly
- Contact details: name, email address, phone number, shipping and billing address
- Order information: items purchased, order history, gift messages, promo codes used
- Payment information: processed by our third-party payment processor (see Section 5). We do not store full credit card numbers on our own servers.
- Account information: if you create an account, your login credentials and saved addresses
- Communications: messages you send us via contact forms, email, or customer service, and any information you volunteer (e.g., in a review or contest entry)
- Marketing preferences: if you sign up for our email/SMS list (e.g., for limited-drop notifications like the 1776 Independence Blend)
b) Information collected automatically
When you browse the Site, we (and our service providers) may automatically collect:
- IP address, browser type, device type, and operating system
- Pages viewed, time spent on pages, referring/exit URLs, and click activity
- Approximate location (derived from IP address)
- Cookies and similar tracking technologies (see Section 4)
c) Information from third parties
We may receive information about you from payment processors, shipping carriers, marketing platforms, or social media platforms (e.g., if you interact with our ads or content on Facebook/Instagram).
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders, including payment, shipping, and customer service
- Communicate with you about your order (confirmations, shipping updates, issues)
- Send marketing communications, promotions, and product drop announcements — only if you've opted in, and you can opt out at any time
- Improve the Site, our products, and the shopping experience
- Detect, prevent, and address fraud, security issues, or technical problems
- Comply with legal obligations (e.g., tax and accounting records)
- Enforce our Terms of Service
We do not sell your personal information to third parties for their own marketing purposes.
4. Cookies & Tracking Technologies
We and our service providers use cookies, pixels, and similar technologies to:
- Keep items in your cart and remember your preferences
- Understand how visitors use the Site (analytics)
- Measure the effectiveness of our advertising (e.g., Meta/Facebook Pixel, Google Ads)
You can control cookies through your browser settings. Blocking some cookies may affect Site functionality, including checkout.
5. How We Share Information
We share information with service providers who help us operate the Site and fulfill orders, including:
- E-commerce platform that hosts the Site and processes orders
- Payment processors (e.g., Shopify Payments, Stripe, PayPal) to securely process payments
- Shipping and fulfillment carriers (e.g., USPS, UPS, FedEx) to deliver your order
- Email/SMS marketing platforms (e.g., Klaviyo, Mailchimp) if you've opted into marketing
- Analytics and advertising providers (e.g., Google Analytics, Meta Pixel)
- Professional advisors (accountants, lawyers) where necessary
- Law enforcement or regulators if required by law, subpoena, or to protect our rights, property, or safety, or that of our customers
These providers are only permitted to use your information to perform services on our behalf and are contractually obligated to protect it.
We may also share information in connection with a business transaction, such as a merger, acquisition, or sale of assets.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to satisfy legal, accounting, or reporting requirements (e.g., tax records), after which it is deleted or anonymized.
7. Your Rights and Choices
Depending on where you live, you may have rights to:
- Access, correct, or delete the personal information we hold about you
- Opt out of marketing emails/texts (via the "unsubscribe" link or by replying "STOP")
- Opt out of the sale/sharing of personal information for targeted advertising, where applicable (e.g., under California's CCPA/CPRA)
- Request a copy of your data
To exercise these rights, contact us at info@redstatebbq.com. We may need to verify your identity before processing a request.
California Residents: You have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA, including the right to know, delete, correct, and opt out of the sale/sharing of personal information. We do not knowingly sell personal information for monetary payment.
8. Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
The Site may contain links to third-party websites (e.g., our social media pages). We are not responsible for the privacy practices of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes constitutes acceptance.
12. Contact Us
Questions about this Privacy Policy or your personal information?
Red State BBQ
4020 Georgetown Rd, Lexington, KY 40511
Email: info@redstatebbq.com
Phone: (859) 212-3153